Assessor Resource

MSFGG4003
Manage glass industry production scheduling

Assessment tool

Version 1.0
Issue Date: May 2024


This unit of competency covers planning, monitoring and adjusting schedules to meet operational requirements in a glass industry production operation. It involves communication of production scheduling plans and issues with key personnel. Production schedules may relate to daily, weekly and/or monthly production and involves job roles requiring discretion, judgement and problem solving.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify production outcomes

1.1

Forecast, sales, stock holding and other relevant information is used to identify production requirements

1.2

Production priorities are identified and confirmed

2

Confirm resources needed to meet production requirements

2.1

Stock levels of raw materials/ingredients, packaging components and consumables are confirmed against production requirements

2.2

Equipment capacity and human resources to meet production requirements are determined

3

Develop the production schedule

3.1

Production schedule is developed to meet demand and delivery timelines within production capacity and budget

3.2

Production schedule establishes the stock levels, storage capacity, equipment capacity and product mix to minimise stock and product holdings and maximise production efficiency

3.3

Communication with other key production personnel is established and maintained

3.4

Production schedule is recorded and made available to relevant personnel in a timely manner format

4

Monitor production

4.1

Production is monitored to identify any actual or potential barriers to achieving the schedule

4.2

Resource usage rates are monitored regularly to identify potential shortages

4.3

Unplanned events that could affect the schedule are identified, assessed and appropriate action plans in place

5

Adjust production schedules

5.1

Production schedules adjustments are assessed to take account of changed conditions and changes to the production schedule negotiated and communicated to relevant key production personnel in a timely manner

5.2

Resource implications of amended schedules are identified with resources accessed to meet requirements

5.3

Any potential failure to meet delivery deadlines is identified and communicated to relevant personnel in a timely manner and schedule documentation amended, as required

6

Review production schedule

6.1

Production scheduling process is reviewed to identify opportunities for improvement with variances in production against schedule identified, investigated and reported

6.2

Personnel responsible for implementing the schedule are consulted to identify improvement opportunities and the scheduling process revised to reflect improvements

Collect and interpret sales and/or market forecast information, such as liaising with sales departments/functions and/or direct contact with customers, to identify production priorities that meet customer/market expectations

Produce a glass industry production schedule that:

confirms production requirements and resource implications

establishes and documents the production schedule

coordinates implementation of the schedule with key production personnel

ensures production schedule is fully communicated and reported to all appropriate production personnel

manages unplanned production issues

assesses production outcomes against schedule and make required adjustments

Identify and confirm resource requirements to meet the schedule, such as stock levels, equipment availability and capacity, personnel, storage capacity, and transport, and where required, identify alternate sources of supply for resources in short supply

Record and communicate the schedule in appropriate formats, such as use of software and communicating information, to meet workplace and audience requirements

Monitor actual production and materials usage levels against production plan to identify variances and take appropriate corrective action, including assessing the consequences of any adjustments to the schedule for the customer, the company and resource availability

Adjust the schedule in response to typical and atypical variables affecting achievement of schedule and respond to unplanned events to minimise disruption and optimise efficiency

Confirm that resources and personnel are available to meet amended schedule and, if not, take action to secure requirements

Communicate schedule changes to all production personnel

Follow review procedures to identify opportunities to improve scheduling process

Use planning and systems control software according to enterprise procedures

Communicate ideas and information to enable confirmation of work requirements and specifications and the reporting of work outcomes and problems, interpret basic plans and follow safety procedures

Avoid backtracking, work flow interruptions or wastage

Work with others and in a team by recognising dependencies and using cooperative approaches to optimise work flow and productivity

The role and scope of the scheduling function, including communication methods and channels, flow of information to and from the scheduling process, and the impact of scheduling for related planning, purchasing, production and despatch processes

Factors to be taken into account in planning the schedule, including interrelationships between :

customer requirements

stock levels and supply options

glass product specifications, tolerances and applicable Australian Standards

glass plant capacity to ensure that production quantities and timelines are achievable

competencies required by the work process and competencies held by the work team, where relevant

product compatibility

specific glass plant process operations and interactions between glass plant items/processes

transport capacity

hierarchy of control and basis of control for glass plant/s

supplier capacity and timeframes

Consequences of failing to meet delivery timelines

Principles of operation of glass processing plant/equipment

Interactions between plant units within the entire plant and the architecture and location of the glass process/production equipment

The characteristics of glass raw materials/ingredients, packaging components and consumables, and production process to determine the most efficient plan to meet production requirements

Methods used to monitor actual to planned production, such as use of systems software and key performance indicators, where these are collected on a real time basis

Relevant personnel and departments to be consulted/notified of production schedule and related amendments, including the information relevant to each group/person and recording systems and requirements

Conditions that can affect achievement of a production schedule, including conditions that are unusual or unplanned, and related options for response

Options for maximising resource utilisation and minimising waste, including options for alternate resource allocation in response to unplanned events

Process improvement procedures

Communication systems and the interactions between plant units within the entire plant

The architecture and location of the glass process/production equipment

Specific glass plant process operations

Assessors must:

hold training and assessment competencies as determined by the National Skills Standards Council (NSSC) or its successors

have vocational competency in the furnishing industry at least to the level being assessed with broad industry knowledge and experience, usually combined with a relevant industry qualification

be familiar with the current skills and knowledge used and have relevant, current experience in the furnishing industry.

Assessment methods must confirm consistency of performance over time rather than a single assessment event and in a range of workplace relevant contexts.

Assessment must be by observation of relevant tasks with questioning on underpinning knowledge and, where applicable, multimedia evidence, supervisor’s reports, projects and work samples.

Assessment is to be conducted on single units of competency or in conjunction with other related units of competency. Foundation skills are integral to competent performance in the unit and should not be assessed separately.

Assessment must occur on the job or in a workplace simulated facility with relevant process, equipment, materials, work instructions and deadlines.

Access is required to a scheduling system and associated information and communication systems, a production area and related functions and resources, relevant standard operating procedures, and workplace information recording systems, requirements and procedures.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify production outcomes

1.1

Forecast, sales, stock holding and other relevant information is used to identify production requirements

1.2

Production priorities are identified and confirmed

2

Confirm resources needed to meet production requirements

2.1

Stock levels of raw materials/ingredients, packaging components and consumables are confirmed against production requirements

2.2

Equipment capacity and human resources to meet production requirements are determined

3

Develop the production schedule

3.1

Production schedule is developed to meet demand and delivery timelines within production capacity and budget

3.2

Production schedule establishes the stock levels, storage capacity, equipment capacity and product mix to minimise stock and product holdings and maximise production efficiency

3.3

Communication with other key production personnel is established and maintained

3.4

Production schedule is recorded and made available to relevant personnel in a timely manner format

4

Monitor production

4.1

Production is monitored to identify any actual or potential barriers to achieving the schedule

4.2

Resource usage rates are monitored regularly to identify potential shortages

4.3

Unplanned events that could affect the schedule are identified, assessed and appropriate action plans in place

5

Adjust production schedules

5.1

Production schedules adjustments are assessed to take account of changed conditions and changes to the production schedule negotiated and communicated to relevant key production personnel in a timely manner

5.2

Resource implications of amended schedules are identified with resources accessed to meet requirements

5.3

Any potential failure to meet delivery deadlines is identified and communicated to relevant personnel in a timely manner and schedule documentation amended, as required

6

Review production schedule

6.1

Production scheduling process is reviewed to identify opportunities for improvement with variances in production against schedule identified, investigated and reported

6.2

Personnel responsible for implementing the schedule are consulted to identify improvement opportunities and the scheduling process revised to reflect improvements

Specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Range is restricted to essential operating conditions and any other variables essential to the work environment.

Unit scope includes:

the use of planning and systems control software

customer orders and/or market forecasts

Work health and safety (WHS) requirements include:

Commonwealth, state or territory legislation and regulations

organisational safety policies and procedures

the use of personal protective equipment and clothing

firefighting equipment

first aid equipment

hazard and risk control and elimination of hazardous materials and substances

manual handling, including lifting and carrying

Procedures include:

work instructions

standard operating procedures

production equipment capacity

human resources information

written, verbal or computer-based procedures

Organisational requirements include:

legal, organisational and site guidelines, policies and procedures relating to own role and responsibility

established communication channels with key production personnel

quality assurance

procedural manuals

quality and continuous improvement processes and standards

ethical standards

recording and reporting

access and equity principles and practices

equipment use, maintenance and storage

environmental management (waste disposal, recycling and reuse guidelines)

Collect and interpret sales and/or market forecast information, such as liaising with sales departments/functions and/or direct contact with customers, to identify production priorities that meet customer/market expectations

Produce a glass industry production schedule that:

confirms production requirements and resource implications

establishes and documents the production schedule

coordinates implementation of the schedule with key production personnel

ensures production schedule is fully communicated and reported to all appropriate production personnel

manages unplanned production issues

assesses production outcomes against schedule and make required adjustments

Identify and confirm resource requirements to meet the schedule, such as stock levels, equipment availability and capacity, personnel, storage capacity, and transport, and where required, identify alternate sources of supply for resources in short supply

Record and communicate the schedule in appropriate formats, such as use of software and communicating information, to meet workplace and audience requirements

Monitor actual production and materials usage levels against production plan to identify variances and take appropriate corrective action, including assessing the consequences of any adjustments to the schedule for the customer, the company and resource availability

Adjust the schedule in response to typical and atypical variables affecting achievement of schedule and respond to unplanned events to minimise disruption and optimise efficiency

Confirm that resources and personnel are available to meet amended schedule and, if not, take action to secure requirements

Communicate schedule changes to all production personnel

Follow review procedures to identify opportunities to improve scheduling process

Use planning and systems control software according to enterprise procedures

Communicate ideas and information to enable confirmation of work requirements and specifications and the reporting of work outcomes and problems, interpret basic plans and follow safety procedures

Avoid backtracking, work flow interruptions or wastage

Work with others and in a team by recognising dependencies and using cooperative approaches to optimise work flow and productivity

The role and scope of the scheduling function, including communication methods and channels, flow of information to and from the scheduling process, and the impact of scheduling for related planning, purchasing, production and despatch processes

Factors to be taken into account in planning the schedule, including interrelationships between :

customer requirements

stock levels and supply options

glass product specifications, tolerances and applicable Australian Standards

glass plant capacity to ensure that production quantities and timelines are achievable

competencies required by the work process and competencies held by the work team, where relevant

product compatibility

specific glass plant process operations and interactions between glass plant items/processes

transport capacity

hierarchy of control and basis of control for glass plant/s

supplier capacity and timeframes

Consequences of failing to meet delivery timelines

Principles of operation of glass processing plant/equipment

Interactions between plant units within the entire plant and the architecture and location of the glass process/production equipment

The characteristics of glass raw materials/ingredients, packaging components and consumables, and production process to determine the most efficient plan to meet production requirements

Methods used to monitor actual to planned production, such as use of systems software and key performance indicators, where these are collected on a real time basis

Relevant personnel and departments to be consulted/notified of production schedule and related amendments, including the information relevant to each group/person and recording systems and requirements

Conditions that can affect achievement of a production schedule, including conditions that are unusual or unplanned, and related options for response

Options for maximising resource utilisation and minimising waste, including options for alternate resource allocation in response to unplanned events

Process improvement procedures

Communication systems and the interactions between plant units within the entire plant

The architecture and location of the glass process/production equipment

Specific glass plant process operations

Assessors must:

hold training and assessment competencies as determined by the National Skills Standards Council (NSSC) or its successors

have vocational competency in the furnishing industry at least to the level being assessed with broad industry knowledge and experience, usually combined with a relevant industry qualification

be familiar with the current skills and knowledge used and have relevant, current experience in the furnishing industry.

Assessment methods must confirm consistency of performance over time rather than a single assessment event and in a range of workplace relevant contexts.

Assessment must be by observation of relevant tasks with questioning on underpinning knowledge and, where applicable, multimedia evidence, supervisor’s reports, projects and work samples.

Assessment is to be conducted on single units of competency or in conjunction with other related units of competency. Foundation skills are integral to competent performance in the unit and should not be assessed separately.

Assessment must occur on the job or in a workplace simulated facility with relevant process, equipment, materials, work instructions and deadlines.

Access is required to a scheduling system and associated information and communication systems, a production area and related functions and resources, relevant standard operating procedures, and workplace information recording systems, requirements and procedures.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Forecast, sales, stock holding and other relevant information is used to identify production requirements 
Production priorities are identified and confirmed 
Stock levels of raw materials/ingredients, packaging components and consumables are confirmed against production requirements 
Equipment capacity and human resources to meet production requirements are determined 
Production schedule is developed to meet demand and delivery timelines within production capacity and budget 
Production schedule establishes the stock levels, storage capacity, equipment capacity and product mix to minimise stock and product holdings and maximise production efficiency 
Communication with other key production personnel is established and maintained 
Production schedule is recorded and made available to relevant personnel in a timely manner format 
Production is monitored to identify any actual or potential barriers to achieving the schedule 
Resource usage rates are monitored regularly to identify potential shortages 
Unplanned events that could affect the schedule are identified, assessed and appropriate action plans in place 
Production schedules adjustments are assessed to take account of changed conditions and changes to the production schedule negotiated and communicated to relevant key production personnel in a timely manner 
Resource implications of amended schedules are identified with resources accessed to meet requirements 
Any potential failure to meet delivery deadlines is identified and communicated to relevant personnel in a timely manner and schedule documentation amended, as required 
Production scheduling process is reviewed to identify opportunities for improvement with variances in production against schedule identified, investigated and reported 
Personnel responsible for implementing the schedule are consulted to identify improvement opportunities and the scheduling process revised to reflect improvements 

Forms

Assessment Cover Sheet

MSFGG4003 - Manage glass industry production scheduling
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSFGG4003 - Manage glass industry production scheduling

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: